Trust Safety


Verified ID

Verified ID

Hosts verify their IDs by sending their official government ID's and connecting their social network accounts and confirming other personal details.

Profile Reviews

Profile & Reviews

Get to know your shopper or host through detailed profiles and confirmed reviews.

Messaging

Messaging

Use our messaging system to learn more about a host or ask a shopper about their orders.


Just Relax

Just relax. Shippn handles the money


Security is at the Core of Our Community

Shoppers pay through Shippn when they use hosts addresses. Hosts receive payment through Shippn 48 hours after shopper confirms receipt of the package. We take care of every other thing so that you can concentrate on which red shoe you want to buy.


We are always here

Need help? It's 24/7.
Our customer support team is always there to assist you as you shop the world or need help hosting. Contact Us from anywhere in the world.


Communities can only be built on trust

Being able to shop from anywhere in the world is so powerful and it can only be true if we together build a community that share the same values and behaves each other respectfully. That's why we have standards at Shippn that convey our values to each member of our community and these values are the essence of the trust we have built together every day. We continuously learn from the community to enhance these standards and we are committed to enforce them so that the community grows on this solid foundation of trust.



SECURITY

SECURITY

Shippn community members share their home spaces, office areas, and offer lots of care for precise handling of your items. Whether you're opening your home as a host or enjoying a great shopping experience as a shopper, you should trust the community and always feel your items are secure and well protected. What we buy is important for us and Shippn members help get that item in good shape and in time.


FAIRNESS

FAIRNESS

Our Shippn community treats each other as they would like to be treated themselves. We are kind, fair and just to each other. Respect and professionalism is our core values and we strive to do our best to protect these values.


RELIABILITY

RELIABILITY

Reliability is the core of taking action. People tend to feel secure based on their past experiences. Shippn team works hard to create a unique and unmatched experience for shopping the globe. We want every Shippn user to feel safe and worry-free. We want the whole community to rely on one another like you would rely on your best pal.


TRUST

TRUST

When you want to buy that wish list item you longed for, for months, you really want to trust your host to carefully pack and forward it to you, right on time. That's why we built this community of trust where you can rely on one another and feel safe when you send something special for you to another member of the community.